CupTallySupport
A little help for your daily rhythm.
Get in touch
Email zzsoftservice@outlook.com with your iPhone model, iOS version, app version and a description of the problem. Screenshots are optional; remove personal information before sharing.
My reminders are not arriving
Allow notifications in iOS Settings > Apps > CupTally > Notifications. Check your selected weekdays, time window and whether reminders are paused for today. Focus modes may silence notifications. Open CupTally occasionally to refresh its local reminder schedule.
My Widget looks out of date
Open CupTally to refresh your records. Check that you have configured at least one enabled cup. Remove and add the Widget again if needed. Widget refresh timing is controlled by iOS.
Export or erase my journal
Open Settings > Data to export a CSV using the system share sheet, or erase your local journal after confirmation. Erasing does not remove files already saved or shared elsewhere.
About your goal
Choose your own drinking goal. The questionnaire does not calculate a medical recommendation. CupTally is a personal journal, not a medical service. Seek qualified professional guidance for personal fluid restrictions or care.