Here when you need a hand.
Help with steps, rounds, your profile and Widgets.
Contact support
For help, email your app version, iOS version, device model and steps to reproduce the issue. You do not need to send health records or questionnaire answers.
zzsoftservice@outlook.comNo steps available?
A dash means that no readable result is available, not zero steps. In Apple Health, open your profile, find Apps and Services, choose StepVoyage and review Steps access. Menu labels can vary by iOS version. Carry your iPhone or paired Apple Watch while walking, allow time for Health to sync, then open StepVoyage or pull to refresh. Apple does not tell the app whether read permission was refused.
Your seven-day round
Choose a daily step goal and how many days you want to reach it in seven calendar days. Confirm the plan to start a round. A round keeps the time zone selected when it was created. Changing a daily goal applies from the next day and keeps earlier goal snapshots. When a round ends, review it and choose whether to start another.
Your walking profile
Optional personal questions help you record your preferences. You can skip age, height and weight questions, and edit answers in Settings. Body measurements do not determine step goals or medical advice. Changing profile preferences does not rewrite an active round.
Health updates and travel
StepVoyage reads only step counts. HealthKit combines available sources; phone and Watch syncing can take time. Background delivery is controlled by iOS. Open the app to request the latest available readings. Travel does not move an existing round’s midnight boundaries. Reminders follow your device’s current local time.
Home Screen widgets
Touch and hold your Home Screen, choose Edit → Add Widget, and search for StepVoyage. Small and medium sizes are available. Widgets display the last protected summary; iOS controls refresh timing, so opening the app can show newer information.
Reminders and appearance
Enable an optional local daily reminder in Settings and choose a time. It does not check whether your goal is unfinished. All App palettes, Widget palettes and review-card styles can be selected directly in Settings or the review preview.
Sharing, export and deletion
Preview a review card before sharing. Step totals are hidden on review cards unless you include them. Local exports include JSON/CSV walking records and your questionnaire profile. Choose the destination carefully; exported copies can contain personal health information. Clear local records removes local steps, rounds, profile answers, keepsakes, Widget summaries and app reminders. It does not delete Apple Health records or copies you saved elsewhere. This version has no import or automatic cloud backup; export before deleting the app or changing phones.